Privacy Policy

At Gold Star Wreckers Ballarat, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.

Information We Collect:

When you contact us or use our services, we may collect:

• Your name and contact details (phone number, email address)
• Vehicle information you provide when inquiring about parts or wrecking services
• Payment information for transactions
• Any other information you choose to share with us

How We Use Your Information:

We use your information to:

• Respond to your inquiries about auto parts and wrecking services
• Process your orders and payments
• Provide quotes for vehicle removal or parts
• Improve our services and customer experience
• Send updates about your requests (we don’t send marketing emails unless you opt in)

Information Protection:

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. Your data is stored securely and only accessed by authorized staff.

Sharing Your Information:

We do not sell or rent your personal information to third parties. We may share your information only when:

• Required by law
• With our staff
• Necessary to process payments (with secure payment processors)
• You give us permission to do so

Your Rights:

You have the right to:

• Access the personal information we hold about you
• Request corrections to your information
• Ask us to delete your information (subject to legal requirements)

Cookies:

Our website may use cookies to improve your browsing experience. You can disable cookies in your browser settings if you prefer.

Contact Us:

If you have questions about this privacy policy or how we handle your information, please contact us

Changes to This Policy:

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date.